10-11-2022 / Blogs / By Mariël Rondeel
Tool: critical incidents - stories that connect
When designing learning trajectories, I like to use the critical incidents method. I find this a fine way to capture the essence of a profession, function or role. Together with the people who perform the job or know the work well, you systematically map out the situations that matter. You can then analyze those characteristic situations for the competencies people need to deal with them effectively. Those abilities then form the starting point for designing an appropriate learning path.