People can think on different levels. The effect of each level is to organize and direct the information on the level below it. Changing something on a higher level would necessarily change things on the lower levels; changing something on a lower level could but would not necessarily affect the upper levels. The level at which a person experiences his problem can be recognized from the way in which he tells his story and asks questions. If you remain stuck on a certain thinking level a problem may seem completely unsolvable. A coach can raise a person’s thinking level by asking questions and so opening up a new perspective.